Need something cleared up? Here are our most frequently asked questions.
TravelHack partners with leading hotels, resorts, and car rental companies to provide exclusive, member-only rates that you won’t find on public booking sites. Using our AI-powered platform, we compare prices in real time across multiple platforms to ensure you get the best deals. By operating on a membership model, we secure private, unpublished rates that are far lower than typical travel prices.
TravelHack leverages exclusive partnerships and private contracts with travel providers to negotiate deals that are unavailable to the public. These discounts are possible because we operate on a subscription model, which allows us to provide unpublished rates.
Our exclusive deals are available only to members because they involve negotiated, private rates. By subscribing, you unlock discounts that public booking platforms can’t offer.
With the 7-day free trial, you can explore TravelHack completely free of charge and without providing a credit card. During the trial, you’ll have full access to our platform, allowing you to browse deals and see how much you can save. If you choose to book or subscribe, you’ll be prompted to enter your payment details at that time.
No. You can enjoy the free trial without entering your credit card details. Payment information is only required if you decide to make a booking or subscribe after the trial.
At the end of the 7-day trial, your access to the platform will expire unless you subscribe. You won’t be charged unless you choose to continue your membership.
Yes! You can cancel anytime through your account settings. Your membership will remain active until the end of your current billing cycle, and any earned Hack Coins will stay in your account.
Hack Coins are TravelHack’s platform credits that can be used like cash for future bookings.
You earn $25 in Hack Coins for every friend you refer to TravelHack. Once your friend subscribes and their payment is processed, both of you will receive the credits.
No, there’s no limit. The more friends you refer, the more Hack Coins you earn.
No, Hack Coins never expire. You can save and use them whenever you're ready to book.
The referral leaderboard resets every month and highlights the top referrers. The rewards are:
You can track your progress on your TravelHack dashboard.
The 110% Price Guarantee ensures you receive the best deal on your hotel bookings. If you find a lower rate for the same hotel, room type, and dates on another platform, we will refund 110% of the price difference. To claim this guarantee, submit proof of the lower price through your account dashboard, including your booking reference, a screenshot of the lower rate, and the URL where you found it. Once verified, we will issue a credit to your account.
Cancellation and change policies vary by provider. Full details are included during the booking process, and any fees or penalties are determined by the hotel or car rental company.
Yes! Hack Coins can be combined with other deals on the platform to maximize your savings.
Absolutely. We use advanced encryption technology to protect your data and follow industry best practices to ensure your personal and payment information remains safe.
No. TravelHack values your privacy and does not share your information with third parties.
If you need assistance, you can reach us via email at support@travelhack.global
If you experience any issues, please contact us via email, and we’ll do our best to assist you promptly.
Chat with our friendly team — we're here to help!